01
Kick-off workshop
On-site or remote. Scope, supplier group, sites, roles, escalation ownership and what the workspace must be able to evidence at the end.
Implementation & Training
Software alone doesn’t demonstrate due diligence. Implementation does.
Libera is the platform. This is the optional hands-on layer around it: a structured kick-off, training for the teams who actually run the process, rollout planning for suppliers and worker access, workflow setup for escalation and remediation, and a documented record of every session. The point is not slides. The point is that your people can operate the process after we leave, and that the work is written down.
What the package contains
02
Team training
Working sessions for compliance, procurement, responsible sourcing and investigation teams, built around their own supplier data rather than a generic demo.
03
Libera workflow training
Screening, risk explanation, case handling, evidence metadata, remediation actions and the printable investigation pack.
04
Supplier onboarding & rollout planning
Import structure, data quality checks, tiering, the order sites are activated in and who owns each step.
05
Worker access rollout guidance
Where posters and access points go, language coverage, how access verification is recorded, and why zero reports from an unverified site is not reassurance.
06
Worker Trust & Access implementation
An accessible session for workers at the site, on-site where appropriate: what the channel is, why it exists, what can be raised, how to reach it, that use is voluntary, and what management sees versus what stays outside the management layer.
07
Escalation & investigation setup
Thresholds for human review, who is notified, how a case is opened, and the documentation expected at each step.
08
Remediation & follow-up setup
Action owners, due dates, verification expectations and the difference between an action marked complete and remediation shown to be effective.
09
End-of-pilot review
A structured session on what was screened, what signals arrived, what was investigated, what remains open and what a wider rollout would require.
10
Documented implementation history
Every session recorded in the workspace with date, type, delivery mode, facilitator, participating functions, topics and steps completed — part of the operational record, exportable with the rest.
Scope is configurable. Sessions can be delivered on-site or remotely, and the package can be bought as part of a pilot or separately for an existing workspace. Indicative pilot pricing and the way implementation is scoped are set out on the pilot page; nothing is charged without a written scope.
Who is trained, and what they can do afterwards
Compliance
Knows which indicators trigger human review, what the workspace evidences, and how the record is exported for a questionnaire or an audit file.
Procurement
Can screen a new supplier before onboarding, read the factors behind a score, and raise a case instead of an email thread.
Responsible sourcing
Runs the worker access rollout: poster placement, language coverage, verification checks and what unverified access means for interpretation.
Investigation / case team
Works a case end to end: copilot suggestions, evidence metadata, remediation actions, verification status and the printable pack.
Worker Trust & Access
A QR code on a wall is not the same as informed access.
Deploying a QR code is not the same as informed access. Workers use a reporting channel when they understand what it is, who sees what, and what happens next. Worker Trust & Access is an accessible session delivered at the site, or remotely where that is the appropriate format, covering exactly that.
What Libera is, and what it is not
An independent confidential reporting channel provided to the workplace. Not the employer, not a union, not an inspectorate, not the police, and not an emergency service.
Why the channel exists
So concerns about working conditions can be raised without having to go through a line manager, and so patterns across a site become visible.
What labour exploitation can look like in practice
Neutral, factual description of recognised indicators — withheld documents, unexplained deductions, recruitment fees, restrictions on movement, threats — described as things that can be reported, not as accusations about this workplace.
What kinds of concerns can be raised
Pay and hours, recruitment and agency fees, documents, accommodation, safety, pressure or threats. Neutral examples, no leading questions.
How to reach the channel
The QR code and any other access point at this site, on a personal phone, with no account, no app and no login.
How to submit, step by step
Walked through on screen in the languages used at the site: choose the concern types, add a short description if you want to, send. No name and no phone number is asked for.
That using it is voluntary
Nobody is expected, asked or required to report. Choosing not to use the channel is a legitimate choice.
What management sees, and what it does not
In the normal management layer, the employer and its customers see grouped warning signals for a site — counts and concern types — rather than individual messages. The system is designed to minimise identifying data. It is confidential by design, which is not the same as a guarantee in every circumstance, and that difference is stated plainly to workers.
What happens after a report
Signals are grouped and triaged, a human reviews them, and an investigation or remediation may follow. No particular outcome is promised, and a report is not by itself proof that something is wrong.
Where to find the channel afterwards
Poster locations, the site address that always works, and who at the site is responsible for keeping access points available.
Questions about use, privacy and process
Open questions about how it works and what happens to a report — not an invitation to describe a personal case in front of a room.
How the session is facilitated
These rules are not optional. They exist so the session does not create the pressure, exposure or false expectations it is meant to reduce.
- Never pressure, encourage or target anyone to file a report. Participation and reporting are voluntary.
- Never solicit personal allegations in a group setting. If someone has something to raise, they are directed to the confidential channel, not asked to speak in the room.
- Never coach towards particular answers, suggest wording, or imply what the 'right' concern to report is.
- Never state or imply that a report proves wrongdoing, or that it will produce a specific outcome.
- Never claim reporting carries no risk, is fully anonymous, or that retaliation is impossible. Explain the safeguards and their limits honestly.
- Never record attendee names, signatures, images or anything a worker says. Participation is documented at workforce-group level only.
- Nothing said in or around the session enters the implementation record, a case, or any management view.
What it gives the buyer
- Access you can evidence: the record shows where the session took place, which workforce groups took part, which languages were used and which access points were demonstrated or checked.
- Fewer misreadings of quiet sites: a site where workers were never told what the channel is cannot have its low signal count read as reassurance.
- Consistent explanation of the privacy boundary, so expectations set with workers match what the product actually does.
- Libera makes no claim about how much reporting increases after a session, and does not claim that fear is removed.
Workers are told plainly that the channel is confidential and designed to reduce exposure, that management sees grouped warning signals rather than individual messages in the normal management layer, and that use is voluntary. Libera does not tell workers that reporting is risk-free, fully anonymous, or that retaliation is impossible.
Documented implementation record
Every session is logged inside your workspace
Implementation and training activity is recorded in the same workspace as your suppliers and cases, and appears in the append-only activity trail. That gives a reviewer one place to see both what the platform detected and how your organisation was set up to act on it.
- Session date and type
- Delivery mode: on-site, remote or hybrid
- Facilitator or responsible party
- Participating teams and functions — not attendee personal data
- Topics covered and implementation steps completed
- Notes, optional follow-up action and due date
- Created by, with append-only audit entries
Participation is captured at team and function level. Libera does not ask for attendee names, signatures or other employee personal data, and no confidential worker report content is stored in these records.
What this is not
- Training and implementation help you document due-diligence activity. They do not prove, guarantee or establish compliance with the CSDDD, the EU Forced Labour Regulation, LkSG or any other law.
- Libera does not perform statutory audits, site inspections, legal determinations, law-enforcement investigations or independent certification.
- No session, record or export constitutes regulatory approval, endorsement by any authority, or legal advice.
- Risk remains an indicator, never an accusation or a finding. Human review is always required.
- Attendance records are internal documentation of activity. They are not certificates and imply no certification.
- Confidential worker reports stay outside this record entirely. Management sees grouped signals only.